quotes from recent hen party groups
Hen weekends Gohen.com logo image If you're going, GoHen.com! Financial protection with Abtaemail us

frequently asked questions (FAQs)

hen weekend testimonial

why hen weekends?

Don't hens deserve amazing weekends too?

how does it work?

  1. You send in an enquiry
  2. We allocate your enquiry to a dedicated account manager and send your quote
  3. You confirm the reservation as required and pay deposit (from £99)
  4. We confirm your booking and reconfirm the programme to you
  5. You pay the balance 5 weeks prior to the hen do
  6. We send you your exclusive GoHen® pack with all necessary party weekend information and remain available right up to the event
  7. We will be available right up until your event and on call 24 hours during your hen do

why should we book with you?

Here are a few brief points that make us different:

  • Experience & quality (no one does it better)
  • ABTA bonded, (don't travel without this protection)
  • Unparalleled commitment to quality (we set unrivalled standards)
  • Internationally recognized (superb reputation throughout Europe)
  • Thorough administration (we don't leave things to chance)
  • Comprehensive range of services and abilities
  • Dedicated account management (your own personal contact)

For more reasons, see here. But in short it is we represent not only the highest quality in the marketplace but also the greatest value. Not one other hen weekend company has our commitment, licenses, accreditations and expertise. If you were looking for success choose the best GoHen.com®.

how do I book a hen do?

There are 4 ways, either:

  • Fill out the briefing form
  • Fill out the package form that you are interested in (you'll find these at the bottom of each package page)
  • Send us an e-mail
  • Call us now on 0845 130 5225

what do I need to pay up front?

Deposits are from £99 to cover the whole group (not per person), but variations may apply subject to promotions and specialist itineraries. If you need extra flexibility just ask your account manager. This is paid once you have confirmed your event.

are there any hidden charges?

No, we never operate in anything but a totally honest way. Unlike many other companies we are VAT registered but we apply this internally, so there are no surprises, all costs are presented up front and in plenty of time.

do I need final numbers on paying the deposit?

It's not necessary to have final numbers until 5 weeks before the event. At the booking stage, book for the maximum number that you think the group will be. If you drop or raise any numbers no problem, as long as you know your numbers 5 weeks in advance.

what happens after the deposit is paid?

Your programme is confirmed and guaranteed! Now it's time for you to relax and we'll start coordinating the administration and preparing all the behind-the-scenes planning for a fantastic event.

when is the balance due?

5 weeks prior to your event date.

is my money safe?

Yes 100%. We are financially bonded (ABTA membership number W7797) so you are protected. Remember; don't book with anybody who can't offer you the financial protection you deserve.

do I get a receipt?

Yes you get a deposit payment email and a balance payment email detailing exactly what you have paid against so it is all totally clear with no small print!

what if things change?

No problem up to 4 weeks before your event, thereafter it is more difficult as programmes have been committed. If possible make sure any changes are made before this time. If changes are made afterwards, GoHen.com® will endeavour to accommodate any alterations, however cancellation and or alteration charges may apply, (see the full terms).

can some of the group just come for part of the hen do?

Yes. This is not a problem. Just let your Account Manager know all the details for these members and they will re-quote your event based on the information provided.
NB: If people only want to stay for 1 night or the final group size is an odd number, there may be a supplement from the hotel.

what's the best way to chase everybody up?

We'll send you an invitation to send on with your quote, making it easy for you. All you have to do is edit it and send it on! They will see the programme and the commitment they need to make, give them a set time to respond, e.g. 4-7 days. And then let them know when you will need to collect money.

what if I haven't got everybody's payment?

Simple - don't pay for them. Experience tells that you should only pay for those who have committed to the hen do; you don't want to be left holding the baby so to speak. We can add late arrivals as required, subject to availability.

if guests want to join the group after we have paid is that ok?

Usually yes, as long as we have the availability in our programmes it should not be a problem. But make sure you let us know in advance.

what do I get?

On top of the best service in the business, you will receive a "GoHen pack" upon booking. This contains all the details you need for your hen weekend and more, plus some extras for your enjoyment. And we'll have a member of staff on call over the weekend for emergency support should you need it.

clothing – what to wear for hen weekend activities?

In most cases it will be straightforward; if your activities are indoors dress for comfort but for adventurous activities make certain you have appropriate, durable clothing including footwear. The weather can often play an important part so if it looks like you'll get wet ensure you not only have your waterproofs but also bring a towel and a change of clothes. Also allow for a drop in temperature, so make sure you have your woollies and a warm coat. If in doubt call us, we're ready to assist.

someone in my party has special needs, what should I do?

No problem, just let us know well in advance and we'll make all the necessary suggestions / arrangements / alterations.

do you have terms and conditions?

Yes as a totally professional organization we do, and we should do - they protect us and they protect you, see the full terms and conditions.

should I get insurance?

Yes we strongly recommend it. Public liability under which you will be typically covered in the UK, will not extend past professional negligence (see terms), especially if you are in contravention of any of rules, regulations and terms. Having your own personal insurance will give you that extra level of cover. Make certain your insurance policy covers you adequately for your needs relative to your itinerary (e.g. specialist activities) and to the levels you need. If you're heading abroad personal insurance is vital, remember the levels of professionalism, application, compensation and subsequently your treatment may be nowhere near UK levels.

you do international destinations but not flights, why's that?

It's simple really, the best airfares are available directly. With the budget airlines and ease of booking there is no competition. Our specialism is ground services not flights, so we concentrate on what we are good at and focus on providing you the best possible solution.

is transport included to hotels / activities / airports

Unless stated or requested transport is not included for any UK destinations and certain EU destinations. Just let your Account Manager know and we can arrange this.

we're going abroad, should we exchange currency there?

Hopefully you won't be spending a queen's ransom during your social adventure, so the difference is most often negligible - however you will usually get more for your money if you exchange locally. It's always advisable to take at least a satisfactory amount of native currency to ensure you can negotiate the basics of arrival (e.g. taxis, tipping, first drinks, snacks, etc). Then if you haven't changed enough money in advance you can use cashpoint machines or currency exchanges (for sterling, euro or dollars) when you get there.

why are you better than anybody else?

We understand what you want and need. We've got the highest levels of experience in tour operation, professional hospitality and event management which make us different from most other companies in the marketplace. We prepare better, we structure programmes better, our administration and operations procedure is better. We only use the best available options, we provide exceptional quality and outstanding value and our service levels are second to none - we don't take short cuts. Your safe and successful weekend at incredible value is the reason we are in business. If you have a minute - have a look at our testimonials.

how do I have the best time, save time, hassle and money?

That's the simple bit, let GoHen organise it for you, brief us now!

Remember ladies, if you're going ... GoHen.com!
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call us on +44 (0) 845 130 5225 or email hen@gohen.com



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